Excellent  
    
 Based on 15 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Chris Guinn 
 
2024-05-21
 
 
 Trustindex verifies that the original source of the review is Google. 
Quick, friendly and professional experience fixing our broken AC. Will be asking them to install a mini split in the garage next and will use them for standard maintenance appointments going forward. Will recommend to any friends and family in NWA.
  
 
  
 
 
 
  
 
 
 Kristen Westemeir 
 
2024-04-16
 
 
 Trustindex verifies that the original source of the review is Google. 
Great people who do great work!
  
 
  
 
 
 
  
 
 
 Michael Kauppert 
 
2023-12-28
 
 
 Trustindex verifies that the original source of the review is Google. 
I've used Prestige on several occasions now and I have been very happy with them every time. Heating and air conditioning problems generally come at the coldest and hottest times. And the team at Prestige never fails to respond quickly and get me back up and running. This time it was a failed gas valve in my furnace. Thanks Cedric for getting this fixed so fast.
  
 
  
 
 
 
  
 
 
 Hunter & Tamara Myers 
 
2023-12-28
 
 
 Trustindex verifies that the original source of the review is Google. 
Prestige Heating and Cooling will be our preferred HVAC company moving forward. They were timely in coordinating a specialist to come to our house, and provided excellent communication.

Cedric was fantastic! He listened to our concerns, diagnosed our issue, and educated us on our system. He was professional, friendly, well educated on HVAC systems, and provided exceptional customer service.

I would recommend Prestige Heating and Cooling to anyone looking for professional results and one of a kind customer service.
  
 
  
 
 
 
  
 
 
 Weston Adams 
 
2023-12-21
 
 
 Trustindex verifies that the original source of the review is Google. 
This company is hands down the best HVAC company I have ever used. I call Matt and he got me scheduled super fast. Cedric came out the next day to fix our heat pump that had not been working properly for awhile. He identified the issue and educated me on my system. Then had the system working better than it has since we have owned the house.  Everyone I talked with at the company is extremely professional and knowledgeable. This is my new go to HVAC company and I will be referring them to everyone!
  
 
  
 
 
 
  
 
 
 Claudia Young 
 
2023-11-09
 
 
 Trustindex verifies that the original source of the review is Google. 
tldr; I have had such a great experience with Prestige, and will recommend them to everyone.

We bought a house with an ancient HVAC system a few years ago. I had maintenance set up with another company, and they told me this season that my unit was leaking CO2 and used tactics to really freak me out. They quoted me an insane price to replace my HVAC system, and they told me to not even use my furnace til they replace it.

I brought Matt in for a second opinion and he said that they didn’t turn off a valve on the unit, so of course it’s going to give crazy readings. There were no actual CO2 readings. And the way they were wanting to set up the new system, it wouldn’t even be up to code. But regardless, since my units were 21 years old, Matt couldn’t exactly say everything was fine.

I decided to go with Prestige for the replacement because I truly trusted Matt and his opinion, and their quote was about $2,000 less.

They use Arvest for their financing and that process was so smooth as well. (Shout out to Tiffany at Prairie Grove Arvest!) I really appreciate the local aspect rather than dealing with Wells Fargo, etc.

Every single person I met from Prestige during the install was genuine and kind. For once, I feel like a home service company hires not only for skill, but for character too.

Because of how tiny our utility closet is, the install was difficult. A few days after the install, we noticed the AC unit wasn’t running, but we were still getting air in the house. We contacted Matt after hours and he insisted on sending someone out that night to fix it for us, even though they were coming tomorrow for another reason. It ended up just being a clogged pipe that triggered the shut off.

Cedric was working on our unit until 8 pm and we couldn’t be more thankful. He’s so kind! I can’t say I’d be so friendly if I had to work til 8 pm unexpectedly.

Michele in the office is amazing at communicating & is once again, so kind.

I’ve never had an experience like this with a home service company and I will use Prestige for as long as I own a home in NWA.
  
 
  
 
 
 
  
 
 
 Joseph Reut 
 
2023-08-24
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional and punctual. Replaced an A-Coil and thoroughly went through the AC system and left the premises clean and in good working order. Very satisfied.
  
 
  
 
 
 
  
 
 
 Blue Bird 
 
2023-08-18
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional business who did exactly what they said they would in a responsive timeframe.  I have already recommended them to someone else who plans to have a mini split installed.  The unit works great, keeping my garage cool during the hot 🥵 summer!
  
 
  
 
 
 
  
 
 
 Adam Bird 
 
2023-07-20
 
 
 Trustindex verifies that the original source of the review is Google. 
Cedric did a great job. Showed up on time, he was polite, friendly, answered all my questions generously, and then serviced our HVAC like the pro that he is. Excellent work, recommended Prestige to anyone!